At tmax88, your privacy is more than a legal obligation — it is our genuine commitment to every member. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Six core pillars that underpin our approach to protecting every member's personal data
All data transmitted between your device and the tmax88 servers is encrypted using 256-bit SSL/TLS protocol. This ensures that sensitive information such as banking details and passwords cannot be intercepted by third parties while in transit.
Only authorised personnel may access member personal data, and only to the extent required to carry out their duties. All access is logged and periodically audited to ensure no misuse occurs.
The tmax88 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data collection and processing is carried out lawfully, fairly, and transparently at all times.
Tmax88 has never and will never sell member personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to improve your experience on the platform.
You have the right to access, correct, or request deletion of your personal data at any time. Privacy settings can be managed directly through your account, and requests will be processed within 14 business days.
You can opt out of marketing communications from tmax88 at any time. Simply click the unsubscribe link in any of our promotional emails or contact our support team via Live Chat to update your communication preferences.
Tmax88 collects various categories of personal information to enable us to provide a secure, fair, and tailored service to you as a member. This information is collected through several key channels:
a) Information you provide directly:
b) Information collected automatically:
c) Information from trusted third parties:
We only collect information that is strictly necessary for the stated purposes. All data collected is governed by the principle of data minimisation — meaning we collect no more than what is needed.
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | KYC, age verification |
| Contact | Email, phone number | Communications, account security |
| Financial | Bank account details, transaction records | Payment processing, AML |
| Technical | IP address, device type | Security, fraud prevention |
| Usage | Game history, session activity | Platform improvement, responsible gaming |
The personal data we collect is used responsibly for the following purposes only. tmax88 ensures every use of data has a valid legal basis under Malaysia's PDPA:
Tmax88 does not share member personal data with third parties for marketing or commercial purposes. However, there are certain circumstances where data sharing is necessary and legally permissible:
Contracted service providers:
We share necessary data with third-party service providers that help us operate the platform, including:
All these service providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified in their contracts with tmax88.
Legal obligations:
Tmax88 may be required to disclose your personal data when mandated by:
The security of your personal data is the absolute priority of tmax88. We implement multiple layers of technical and organisational safeguards to keep your data secure at all times:
While tmax88 takes all reasonable steps to protect your data, no system in the world is entirely free from security risks. In the event of a data breach affecting your information, we are committed to notifying you within the timeframe prescribed by applicable law.
Tmax88 uses cookies and similar tracking technologies to enhance the functionality and your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality. Please note that analytics and performance cookies process data in aggregate and do not identify you individually.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by tmax88:
To submit any request relating to your privacy rights, please contact the tmax88 Data Protection Officer via 24/7 Live Chat or our official email at [email protected]. Please include a copy of your identification document for verification purposes.
Tmax88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. The following is a general guide to our retention periods:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised using methods that comply with industry standards.
Tmax88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make material changes, we will:
Continued use of the tmax88 platform after changes are published constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account by contacting our customer support team.
Previous versions of this Privacy Policy are available upon request from our support team for reference. We recommend reviewing this page periodically to stay informed on how we protect your information.